Student Services and Learning Resources

Administration and Finance Mission Statement

Phone: (540) 568-6434
Website: http://www.jmu.edu/adminfinance

The Division of Administration and Finance is committed to the preparation of students to be educated and enlightened citizens who will lead productive and meaningful lives. The division supports the university’s commitment to excellence by empowering our staff to communicate effectively with the university community and provide proactive approaches to satisfy customer expectations.

Student Affairs Mission Statement

Phone: (540) 568-3685
Website: http://www.jmu.edu/studentaffairs

To engage all students in accessible and inclusive learning, growth, and personal development opportunities and experiences.

Business Services

Bookstore

Location: 211 Bluestone Drive, MSC 2902
Phone: (540) 568-6121
Website: http://www.jmu.edu/bookstore

The JMU Bookstore stocks all textbooks: new and used condition, digital and rental formats, required by the academic units, as well as a large selection of general and technical books for faculty and students. The store also sells school supplies, office computer supplies, Apple and Dell computers, software, clothing, gifts, and greeting cards. For students’ convenience, the bookstore provides services including special orders for books, textbook buy back, gift cards, and repairs for Apple and Dell computers. The online store can be found at SHOPJMU.com.

Card Services

Location: Student Success Center, MSC 3532
Phone: (540) 568-6446
Website: http://www.jmu.edu/cardctr

Card Services issues the JMU access card (JACard), the official identification card for all members of the university community. The JACard allows access to various campus facilities such as residence halls, and many other services. Card Services also has set up a Mobile ID app available on Apple and Android devices that allows access to many of the same services on campus. This app is a supplement to the JACard.

Services include meal plan access, dining dollar and FLEX declining balance accounts, administered by Card Services. FLEX accounts are honored for purchases or services in the bookstore, print services, copy machines, computer labs, library fees, convenience stores, parking, mail services, UREC, UPB movies, University Health Center, Forbes Center and all dining facilities, including on-campus vending machines, as well as many off-campus merchant locations.

Dining Services

We know that dining is an integral part of campus life and see each day as an opportunity to serve delicious food, host great events and provide an overall memorable dining experience. Convinced that nutritious food is essential to a healthy lifestyle and strong academics, we build our menus with health in mind and make eating a well-balanced meal an easy choice.

Meal Plan Basic

Explore our meal plan options, available to residents and commuters. Students living on campus are required to purchase a meal plan, and all plans include Meal Punches and Dining Dollars. Not sure which meal plan to choose? Consider personal eating habits, class schedule and leisure activities each semester before choosing a meal plan that fits. Meal plan “punches” are not active during university breaks.

Dining at a Glance

MEALS or Meal Punches are included with a meal plan and reload daily or weekly. Use them at our all-you-care-to-eat dining halls, D-Hall and E-Hall, or for a “Duke Deal” meal exchange available at select retail locations. Visit our website for complete details.

DINING DOLLARS can be used at all on-campus locations, including dining halls, retail brands, concessions and vending machines. Any unused Dining Dollars will only roll over from fall to spring, but not year to year. Need to add more funds to your meal plan? No problem, add Dining Dollars GOLD anytime. Cash, JMU Flex and credit/debit card payments are also accepted.

Allergies or Special Dietary Needs At JMU Dining we recognize and accommodate food allergies preferences, and special dietary needs in a way that’s personalized, sensitive and supportive. In fact, all employees undergo certified allergy training, and we pride ourselves on working with you to make sure you can make informed food choices. For more information reach out to our registered dietitian at (540) 568-5731.

Parking and Transit Services

Location: Champions Drive Parking Deck, 280 Champions Drive, MSC 1301
Phone: (540) 568-3300
Website: http://www.jmu.edu/parking

Parking and Transit Services offers annual, semester and daily parking permits to eligible members of the university community, provides parking arrangements for special events on campus, collaborates with the Harrisonburg Department of Public Transportation to provide safe and reliable bus service, and manages the university’s alternative transportation programs including bicycle, carpool, and rideshare options. The department also maintains multi-space pay stations in eight locations across the campus that are intended to provide convenient, short-term metered parking. In addition, permit holders have access to electric vehicle charging stations at six locations for an hourly fee. Parking permits are available to campus visitors, free of charge, upon presentation of a valid driver’s license and vehicle registration. Please remember that any vehicle parked on university-owned or leased property must be registered to a valid JMU parking permit, display a temporary pass or pay for metered parking in designated areas.

Print Services

Location: Foundation Hall, MSC 5722
Phone: (540) 568-7300
Location: Engineering/Geosciences (EnGeo; formerly HHS), Room 1002, MSC 4311
Phone: (540) 568-8731
Website: http://www.jmu.edu/printservices

Print Services is owned and operated by the university as a service to the campus community and is open to everyone. Two locations provide a full range of photocopying and digital printing services. Services include academic coursepack production, copyright permissions, full color, black/white digital printing, binding and laminating as well as wide format posters/printing and other miscellaneous print-related products. Both locations offer computer labs for working on projects with access to the production machines to complete projects.

Center for Global Engagement

Location: 100 East Grace Street, MSC 5731
Phone: (540) 568-5209
Fax: (540) 568-3310
Website: http://www.jmu.edu/global

Study Abroad Programs

Recognizing its responsibility to provide international experiences to JMU students, the university sponsors semesters abroad in Antwerp, Florence, London, Salamanca and Scotland, as well as numerous short-term programs that take place during JMU breaks (winter, spring break, summer). JMU students experience life in a different culture and gain direct access to the historical, artistic and sociopolitical traditions of the environment while pursuing an approved course of study toward their bachelor’s degree.

The programs are open to all students in good academic standing. Applicants should have a minimum 2.0 grade point average.

Semester in Antwerp

The Semester in Antwerp Program is an experience-based program, blending classroom theory with field trips to actual European businesses and sites of historic and cultural interest. The totality of the experience will result in a deep understanding of European business practices. 

While in Belgium, students attend classes onsite at the University of Antwerp with business faculty who specialize in European Integration and the effects of economic and monetary union. For fall and summer, this program is open only to business majors who have been accepted into COB 300. COB 300 is an integrated learning experience consisting of four courses, taken concurrently, which introduces the fundamental conceptual tools of management, finance, operations and marketing in such a way as to establish their mutual relevance and interdependence. The spring semester is open to general business minors only. Admission to the general business minor, or declaration of a major in chemistry, engineering, physics, health services administration, hospitality management, or sport and recreation management is required prior to applying for the program.

No foreign language is needed to participate in this program. This program is offered during the fall, spring and summer.

Semester in Florence

The Semester in Florence program is open to all majors and offers students the opportunity to discover Florence, Tuscany, Italy, and broader Europe. The curriculum promotes engaged, hands-on learning in the city that travelers routinely designate “the best city in the world.” Courses focus on Italian gastronomy and oenology, the Renaissance tradition, and contemporary European education, business and politics.

In addition to courses in Italian, hospitality management, and art history among others, this program gives students the opportunity to complete six credits toward the General Education  requirement for arts and humanities and is offered during the fall, spring, and summer. Interested students can also earn substantial credit toward a minor in Modern European Studies .

Semester in London

During the Semester in London, students study both classic and modern literature and then examine those great works in context, exploring how history influenced the present in Europe’s most cosmopolitan city. Internships are also available as part of the program. With more than 200 possible intern sites in London, positions are widely varied and open to all majors. This unique opportunity allows students to build essential life and career skills while experiencing the British lifestyle first-hand. This program is offered during the fall, spring and summer. Interested students can also earn substantial credit toward a minor in British Communication and Media .

Semester in Salamanca

Offered fall, spring and summer, the Semester in Salamanca program gives students the opportunity to experience the cultural richness of Spain, as their exposure to theaters, concerts, cinemas and other performing arts groups will unveil a new aspect of learning. During fall and summer terms, all courses are taught in Spanish; thus, all applicants must have completed the intermediate level of Spanish (SPAN 232 ) prior to departure. In addition, during the spring term, students enroll in a 3-credit intensive language class at the level appropriate to their needs during the first two weeks in Salamanca. This requirement permits time for students to adapt to Spanish language and culture before entering regular semester courses.

Fall and Summer semesters offer a language immersion opportunity with courses taught in Spanish. For more information on course offerings, see the Academics page. This program also offers an additional 4-week Internship in Valencia, Spain for Summer participants. Students will have the opportunity to intern in several industries such as business, education, communication, law, engineering, and non-profit. Spring semester is a special term designed for freshmen and sophomores looking to complete general education requirements. Students will select four of the six general education courses offered, plus an elementary or intermediate Spanish course, and UNST 390 . All courses are taught in English.

Semester in Scotland

Students spend four weeks in Edinburgh and four weeks in St. Andrews as part of the Semester in Scotland program. This study abroad opportunity is open to all majors and is only offered during the summer. Classes are taught by JMU professors and faculty members from the University of Edinburgh and University of St. Andrews, two of the best and most prestigious universities in the United Kingdom. Participating students take 13 credits in General Education  courses. Course offerings vary each summer but will always cover courses in Clusters Two, Three, Four and Five of JMU’s General Education  curriculum.

Short-Term Programs

Short-term programs are faculty-led and designed to blend coursework with guest lectures, excursions, and unique cultural experiences. Smaller group sizes foster lasting relationships between students and allow for authentic interactions with locals and fellow travelers. Short-term programs vary in length, location, and area of study to allow for seamless integration into even the most structured academic schedules. With programs in over 50 countries, a short-term program is an excellent way for students to practice a foreign language, make progress toward degree completion, or enroll in general education courses and electives in an immersive format.

Program Cost

The programs’ costs differ, but all programs include tuition, housing, course-related travel, instructional events, such as theater, concerts, historical tours and guest lectures, and some social activities. Most programs include a basic food allowance as specified on the website.

All programs exclude the costs of students’ travel to and from the program site. Loans and scholarships may be applied, and semester abroad scholarships and assistantships are available. Students enrolled in JMU-sponsored study abroad programs will be covered by a medical insurance policy for the period of time that they are participating in the JMU program.

Interested students can get information about study abroad programs from the Center for Global Engagement.

International Exchange Programs

The university is committed to increasing the opportunities for students’ global awareness. Numerous exchange programs with schools and universities abroad are available. JMU’s exchange programs are based at prestigious universities around the world, such as Flinders University in Australia; University of Leicester in England; Hiroshima University, Nanzan University and Ritsumeikan University in Japan; Yonsei University in South Korea; the Universidad de Salamanca in Spain; University of Versailles in France; and Malmo University in Sweden. Language requirements and curricula vary.

Exchanges are available to all majors and minors. Students should consult the Center for Global Engagement for application deadlines and further information.

Study at Oxford, Cambridge or St. Andrews

The university also offers the opportunity to study abroad for a semester or a full academic year at three of Great Britain’s oldest and most respected universities: the University of Cambridge and the University of Oxford in England and the University of St. Andrews in Scotland. Participants will take part in tutorials across a wide range of topics and live with and share all of the benefits of regular university students. Study at Oxford, Cambridge or St. Andrews is open to all JMU students possessing a 3.3 grade-point average; students do not need to be honors students to participate in this program.

External Abroad Programs

Students may apply to participate in other approved study abroad programs. The university will accept credits earned abroad at approved institutions in accordance with its policy of accepting transfer credits. Approval of proposed study programs must be obtained from the Center for Global Engagement and the head of the academic unit in which the transfer credit will be awarded.

Center for Multicultural Student Services

Location: Madison Union, Room 207, MSC 3504
Phone: (540) 568-6636
Website: http://www.jmu.edu/multicultural

The Center for Multicultural Student Services celebrates the diversity of JMU students by fostering student growth and development, heightening awareness and educating its constituents regarding ethnic and cultural diversity.

The purpose of CMSS is:

• To assist the university in its goal of recruiting and retaining a diverse student population through a variety of programs and services designed to assist students in achieving their academic and career aspirations.
• To encourage the development of a climate in which the accomplishments of multicultural students are appreciated.
• To create an environment through which multicultural students can continue to share in and contribute to the mainstream of campus life.

The office works diligently to provide the following services:

• Cultural Programming and Awareness
• Leadership Development
• Recruitment and Retention
• Student Support

Community Service-Learning

Location: Student Success Center, 2nd Floor Room 2200, MSC 1011
Phone: (540) 568-6366
Website: https://www.jmu.edu/csl

Community Service-Learning (CS-L) cultivates mutually beneficial partnerships between students, faculty, and community organizations that address community-identified priorities and contribute to student learning. CS-L facilitates intentionally designed short-term immersive and longer-term service experiences that engage students in preparing, reflecting and learning through meaningful service to the community. Students, faculty, staff and community agencies partner to help achieve community-identified goals and prepare students for lifelong engaged citizenship and purposeful community involvement. Students can serve in over 100 community agencies by enrolling in a service-learning course or by contacting the CS-L office.

Students eligible for Federal Work Study can earn their financial aid by tutoring in local elementary schools and by working in local nonprofit organizations to address a variety of community priorities. Check the CS-L website regularly for opportunities to connect.

In addition to local service opportunities, Alternative Break Programs are student developed and led experiences that serve communities in the United States and abroad. Breaks are offered during summer, fall and spring. Breaks fill up quickly, so check the ABP website regularly for descriptions and online sign-up information.

Counseling Center

Location: Student Success Center, Room 3100, MSC 0801
Phone: (540) 568-6552
Website: http://www.jmu.edu/counselingctr

The Counseling Center provides free, confidential personal counseling services to all JMU students. Initial visits do not require an appointment as the Counseling Center offers walk-in hours for initial assessments Monday-Friday 10am-3pm.

JMU students experiencing a mental health emergency (e.g., thoughts or plans to kill yourself, thoughts of seriously harming others, recent sexual assault) can call or come into the Counseling Center during business hours to speak with a clinician. After regular business hours or on weekends, call the Counseling Center and select “Option 1” to connect to the after-hours crisis line.

Counseling services typically provided at the Counseling Center involve issues such as relationship problems, self-esteem, depression, anxiety/stress, eating and body image concerns, and difficulty adjusting to college life.

Treatment options provided by the Counseling Center include:

• Specialized Treatment Programs: There are several specialized treatment programs to assist JMU students with a variety of goals, including: reducing anxiety symptoms, improving mood, increasing coping strategies, regulating emotions, managing distress, fostering healthy relationships and improving self-care. These 3-week programs include numerous evidence-based strategies and interventions. They are one of the quickest ways to reduce symptoms and access clinical services.
• Group Counseling: Group counseling is a great way to address a variety of issues within a clinician facilitated small group of participants who meet weekly to discuss their concerns. Groups typically focus on a specific experience, identity, or symptoms (e.g., Self-Compassion, Eating Concerns, Women’s Process, True Selves, Grief, Q2Q).
• Individual Counseling: Individual counseling provides students with the opportunity to freely explore any personal problems or concerns which have a negative impact on the quality of their life. Due to the high demand for clinical services, individual counseling services at the Counseling center are typically brief, student generally meet with their clinician for approximately 3-5 sessions, depending upon treatment needs and availability. Students who request or require longer term treatment are provided with a referral to a clinician or other services in the local community.
• Case Management Services: The Case Managers provide services to students seeking care from the Counseling Center who are assessed as needing additional support due to symptom presentation, lack of resources/means, and elevated risk to themselves or others.
• Sexual Trauma Empowerment Program (STEP): The Counseling Center provides a variety of clinical, educational, consultation, and referral services for survivors of sexual trauma.
• Psychiatric Services: The Counseling Center Psychiatric staff are trained medical professionals who specialize in prescribing medications that may be helpful to students dealing with mental health concerns. Psychiatric services are only available to students who are currently engaged in ongoing treatment at the Counseling Center. Once students are stabilized on medication, they will be transferred to a community provider in Harrisonburg or back home. Students who are interested in only medication, need a refill, or medication management will be referred to a provider in the community.
• Consultation: The Counseling Center staff provide consultation, in person or over the phone, to students, faculty, staff, and others who are concerned about the distressed, unusual, problematic, or potentially harmful behavior of others.
• Outreach Services: Educational programming on a wide variety of mental health topics may be requested through the Counseling Center website.
• Workshops: The Counseling Center offers a variety of free workshops on topics such as assertiveness, self-care, and sleep hygiene to JMU students throughout the semester.
• Multicultural Peer Mentor Program: This program is designed to help first year and transfer multicultural and international students make a successful transfer from high school to James Madison University.
• Self-Care Spaces: The Counseling Center offers two unique spaces for self-care, these are available to all JMU students; you do not need to be a client of the Counseling Center to use these spaces. The Oasis is a great relaxation and stress management resource. The Studio is a great space to engage in expressive arts. 

Dean of Students

Location: Student Success Center, Room 3010, MSC 3534
Phone: (540) 568-6468
Website: http://www.jmu.edu/deanofstudents

Dean of Students supports student learning and interpersonal growth that creates engaged and enlightened citizens and provides support, guidance and advocacy.

The office responds to the informational and personal concerns of students, parents, faculty and staff. Staff in the Dean of Students are committed to helping students and others in the areas of:

• Supporting and advising students and families in crisis and/or challenging situations. The Madison Cares Program is a centralized program for departments, students, parents, and community members to refer or consult about students of concern. We will operate as an extended arm to students experiencing varying levels of social, emotional, academic, or mental-health stressors.
• Partnering and working collaboratively with all community stakeholders to help students achieve both social and academic success.
• Supporting students who are considering withdrawing from the university prior to the end of the semester. 
• Notifying faculty of extended absences from class when a student is unable to attend due to extenuating circumstances and will be out more than two days. Such notifications are sent as a convenience for the student, but do not excuse the student’s absence. It is the responsibility of the student to contact each professor upon their return regarding the professor’s policy for missed classes, assignments, etc.
• Improving students’ personal wellness through the Rebound Program to normalize many types of setbacks that students experience in college, including academic, mental health, social and other challenges. We accomplish this through mentorships, small groups, and sharing stories through our video and podcast series.
• Enhancing the educational outcomes of students through the Learning Success Strategies Program. The program consists of dynamic, personalized learning assistance and application of learning strategies based on personal strengths and weaknesses, specific course demands and modified according to academic progress or changing needs.
• Consulting with faculty, staff and students regarding distressed and disruptive students; referrals to appropriate resources.

Office of Disability Services

Location: Student Success Center, Suite 1202
Email: disability-svcs@jmu.edu
Phone: (540) 568-6705
Fax: (540) 568-7099
Website: http://www.jmu.edu/ods

ODS collaborates with the JMU community providing programs and support services that promote and advocate for accessibility to create inclusive, equitable environments that value disability, diversity and social justice. Services include:

• Equal access to university programs and services
• Provision and coordination of reasonable accommodations
• Disability-related support services

Disability services is comprised of the following areas:

Accessible Media & Technology

Email: alt-media@jmu.edu
Website: http://www.jmu.edu/ods/accommodations/accessible-media

Accessible Media and Technology provides course materials in alternative formats for students with qualifying disabilities, manages the accessible technology labs and supports university faculty and staff with designing accessible course materials. Services include:

• Textbooks and articles in alternative formats such as audio, large print, accessible PDFs and Braille
• Captioning for videos and recorded audio
• Educational programs on creating accessible course materials

Accessible Technology Computer Labs with specialized software and furniture are located in Rose Library (Room 1204) and the Student Success Center (Suite 1202).

Screening & Referral Service

Website: http://www.jmu.edu/ods/accommodations/screening-and-referral.shtml

This office provides a two-hour clinical interview exploring a broad range of historical, academic, study habits/skills, academic frustrations and emotional components. A screening does not yield a diagnosis; rather, it assists in the decision-making process for recommending the next steps for the student.

Housing Accommodation Request Committee

Email: specialhousingrequest@jmu.edu
Website: https://www.jmu.edu/orl/housing/requests.shtml

The Housing Accommodation Request Committee reviews requests for housing accommodations such as air conditioning and elevator access due to functional limitations stemming from disability or medical condition. Please check the website listed above for deadlines.

Office of Equal Opportunity

Location: 1017 Harrison St., MSC 5802
Phone: (540) 568-6991
Email: oeo@jmu.edu
Website: http://www.jmu.edu/oeo

The Office of Equal Opportunity oversees and administers JMU’s commitment to providing an equitable and safe environment for the entire JMU community that includes: faculty, staff, students and visitors. JMU adheres to a strict policy that prohibits discrimination of any kind in JMU’s hiring practices, admissions, academics or programs involving JMU employees or students. The Office of Equal Opportunity is a resource for all university community members to ensure the protections and rights provided in the non-discrimination policy and other university polices and/or state and federal laws. JMU policy 1302 is the university’s nondiscrimination policy and policy 1324 outlines the procedures on how discrimination, harassment and retaliation is adjudicated.

The responsibility for overall coordination, monitoring and information dissemination about JMU’s program of equal opportunity, non-discrimination and affirmative action is assigned to the Office of Equal Opportunity. The OEO also monitors JMU’s compliance with federal and state laws.

Any university community member who believes they have been subjected to discrimination, harassment or retaliation due to age, color, disability, gender expression, gender identity, genetic information (including family medical history), marital status, military status (including veteran status), national origin (including ethnicity), parental status, political affiliation, pregnancy (including childbirth or related medical conditions), race, religion, sex, sexual orientation, or on any basis protected by law, unless otherwise permitted or required by law may file a complaint with the OEO. OEO office investigates complaints of discrimination, harassment and retaliation and provides preliminary findings. OEO provides consultation to assist individuals as they explore all of their options and resources at JMU. 

Honorary Societies

The following honorary and professional societies recognized by the Association of College Honor Societies maintain active chapters on the JMU campus. These honors societies are not administered by the Honors College.

• Beta Gamma Sigma (business)
• Golden Key National Honor Society
• Kappa Delta Pi (education)
• Omicron Delta Epsilon (economics)
• Omicron Delta Kappa (scholarship and leadership)
• Percy H. Warren Chapter of Mortar Board Honor Society
• Phi Alpha Theta (history)
• Phi Beta Kappa
• Phi Kappa Phi National Honor Society
• Phi Sigma Tau (philosophy)
• Psi Chi (psychology)
• Sigma Tau Delta (English)

Other honorary and professional societies at JMU include:

• Alpha Kappa Psi (professional business society)
• American Production and Inventory Control Society (resource management)
• Beta Alpha Psi (accounting)
• Beta Beta Beta (biology)
• Data Processing Management Association (information systems)
• Delta Sigma Pi (professional business society)
• Epsilon Chi Omicron (international business)
• Eta Sigma Delta (hospitality and tourism management)
• Eta Sigma Gamma (honorary)
• Financial Management Association (finance)
• Institute of Management Accountants (accounting)
• Kappa Delta Pi (education)
• Kappa Pi (art)
• National Association of Social Workers Program Unit
• Order of Omega (Greek leadership)
• Phi Alpha National Social Work Honor Society
• Phi Chi Theta (business and economics)
• Phi Epsilon Kappa (physical education honorary)
• Phi Mu Alpha Sinfonia (music)
• Pi Mu Epsilon (mathematics)
• Pi Sigma Epsilon (marketing)
• Rotaract (business)
• SIGGRAPH (digital media production)
• Sigma Alpha Iota (music)
• Society for Collegiate Journalists
• Society of Human Resources Management
• Society of Professional Journalists
• Tau Beta Sigma (band)

The Learning Centers

Location: Student Success Center, Suite 1100
Phone: (540) 568-2932
Website: http://www.jmu.edu/learning

JMU’s Learning Centers support students, faculty and staff through the following programs and free services:

Communication Center

Location: Student Success Center, Room 1155
Phone: (540) 568-4818
Website: http://www.jmu.edu/commcenter

The Communication Center provides resources and assistance with digital and oral communication projects and promotes students’ communication excellence through attention to process, innovation and audience-centered design. The center offers consultations, class workshops, and online resources for faculty and students across campus. The center provides the following services:

• Speech preparation assistance
• Assistance with speech outlines and research
• Speech anxiety reduction strategies
• Developing audience-centered presentations and visual aids
• Enhancement of speech delivery and style

Multilingual Student Services

Location: Student Success Center, Room 1155
Phone: (540) 568-2881
Website: http://www.jmu.edu/ells

In addition to opportunities to work on academic skills in a cooperative environment, multilingual learners can seek consultation on such topics as:

• Reading, writing, listening and speaking
• American academic culture
• Multilingual writing groups

Peer Assisted Study Sessions

Location: Student Success Center, Room 1141
Phone: (540) 568-4370
Website: http://www.jmu.edu/pass

Peer Assisted Study Sessions (PASS) help students successfully complete historically challenging courses. Students work together in regularly scheduled out-of-class study sessions that are facilitated by peer educators. These sessions are designed to help students master course content and develop their organizational, study and learning skills. Refer to the PASS website for a current list of supported courses.

Science & Math Learning Center

Location: Student Success Center, Room 1107
Phone: (540) 568-3379
Website: http://www.jmu.edu/smlc

The Science and Math Learning Center (SMLC) provides support to JMU students enrolled in first- and second-year science and mathematics courses by providing a secure, supportive learning environment that fosters independent thinking. The center provides a walk-in tutoring service by both faculty and trained peer tutors in the following subject areas: physics, chemistry, mathematics and statistics. Refer to the SMLC website for a current list of supported courses. The SMLC is equipped with an educational computing lab.

University Writing Center

Location: Student Success Center, Room 1121
Phone: (540) 568-1759
Website: http://www.jmu.edu/uwc

The University Writing Center works directly with student and faculty writers, provides resources on writing strategies and supports writing across campus. The center provides the following services:

• Individualized writing consultations
• Writing space for Writing Center users
• Faculty consultations for designing assignments and responding to student writing
• In-class workshops on writing-related issues for any academic course or department
• Supports students working on digital assignments (formerly “DigiComm”)

JMU Libraries

Rose Library, Music Library, Educational Technology & Media Center, Carrier Library, JMU Libraries Express

Phone: (540) 568-6150
Website: http://www.lib.jmu.edu

At JMU, the libraries are here to support the academic and creative success of all students. We offer comfortable and safe places to learn, explore and collaborate in four locations. We also provide books, journals, musical recordings, videos, and other resources to support research and learning. The Libraries’ knowledgeable staff are eager to help students find what they need, whether at a service desk, in an online chat, in a workshop, or by appointment.

Rose Library welcomes over half a million visitors per year, providing five floors of beautifully lit spaces for individual and collaborative study, a café, a makerspace, and a 24-hour study area with a secure entrance and a computer lab. In the makerspace in Rose Library, students can tinker, craft and invent with a wide range of technologies including 3-D printers, virtual reality, sewing machines, and more.

The Music Library is located in the basement of the Music Building, but its specialized resources, computer lab, printers, and study spaces are open to everyone.

The Educational Technology & Media Center primarily serves the College of Education, but its computer lab, makerspace, printers, and study spaces are open to everyone.

Carrier Library is located near the Quad and is currently undergoing a major renovation and expansion. Visit our Carrier Library of the Future page for a preview: www.lib.jmu.edu/renovation/carrier/.

While Carrier Library is closed for construction, we will still offer four library locations. A new service location at 1050 S. Main Street will be open while Carrier is under construction.

Office of Orientation and Transition

Location: Student Success Center, Suite 2100, MSC 1010
Phone: (540) 568-1787
Website: http://www.jmu.edu/orientation

The Office of Orientation and Transition is committed to preparing undergraduate students for the transition to becoming a Duke, no matter if students are experiencing college for the first time or joining us with another institution. It all starts with the virtual One Book, followed by attending Orientation and then Weeks of Welcome to kick-off the semester. Lastly, students can join the Dukes First Year Peer Mentor program for extended support throughout their first year on campus. New students will be able to interact with their upper-class peers for support along the way including the Orientation Peer Advisers (OPAs), Orientation Operations Assistants (OOAs), First Year Orientation Guides (FROGs) and Transition Peer Mentors. Our programs and services are designed to introduce new students to all the JMU offers. 

Public Safety

Location: Anthony-Seeger Hall, MSC 6810
Phone: (540) 568-6913
Website: http://www.jmu.edu/police/

The James Madison University Police Department consists of law enforcement and cadets. The office supports and advances the educational purposes of the university through the provision of a safe and secure environment for learning, working and personal development.

Police

The university police are commissioned officers with comprehensive law enforcement powers. University police continually patrol JMU’s campus and facilities, providing full-service protection to the JMU campus community.

The Campus Police Cadet Program carefully screens and trains students to aid the university police. Cadets are on duty from 7 p.m. until 2 a.m. each weeknight and until 3 a.m. on weekends. Cadets are responsible for patrolling the campus and securing academic and administrative buildings each evening. In addition, they provide escort services to students walking across campus. When cadets are off duty, university police officers escort students as needed.

Office of the Registrar

Location: Student Success Center, Room 5300, MSC 3528
Phone: (540) 568-6281
Website: http://www.jmu.edu/registrar

The Office of the Registrar is responsible for:

• Athletic certification
• Class enrollment
• Class schedule preparation
• Academic Advisement Reports
• Diploma issuance
• Enrollment verifications
• Graduation
• Student records
• Transfer credit evaluation
• Transcript issuance
• Veterans Affairs

Office of Residence Life

Location: Huffman Hall, MSC 2401
Phone: (540) 568-4663
Website: http://www.jmu.edu/orl

The Office of Residence Life oversees multiple functions related to living and learning at James Madison University. Offices and programs within the department focus on student learning, student development and successful transitions throughout the university experience.

Learning Initiatives focuses on the development of resident students by offering many services and programs specifically targeted toward this group. Community Development oversees the training and supervision of residence hall staff, develops policies and procedures for hall operations, and administers the delivery of programs and services designed to promote student success. Housing Operations manages all university-sponsored housing facilities, including the administration of contracts and room assignments. Housing Operations also oversees Conference Services. Business Operations coordinates all maintenance and housekeeping services and manages residence hall summer projects.

Office of Student Accountability and Restorative Practices (OSARP)

We facilitate student development and restoration through a fair process that holds students accountable to community and university standards in order to support student and community success.

Student Government Association

Location: Madison Union, Room 331, JMU Box 8022
Phone: (540) 568-6376
Website: https://www.jmu.edu/sga/

The Student Government Association of James Madison University is an organization dedicated to collaborating with all members of its community to advocate for student opinion, while fostering a proactive, inclusive environment.

SGA promotes the welfare of students by providing the medium through which students can actively voice their concerns and by serving as a liaison between the students, faculty and administration at JMU.

Student Handbook

Website: http://www.jmu.edu/handbook

The Student Handbook contains all university policies and explains the campus accountability processes, as well as the process used to address allegations of Sexual Misconduct and Title IX Sexual Harassment. It is important to note that processes and policies can change; the information in the online handbook is the most up-to-date version used by OSARP. It is your responsibility to know and follow federal, state and local laws as well as JMU policies.

Student Life

The Student Leadership Center

Location: The Union 330, MSC 3503
Phone: (540) 568-5901
Website: https://info.jmu.edu/leader/

The Student Leadership Center helps JMU students become better leaders. The center provides leadership programs like MYMOM, Everyone Can Lead!, Leadership in Action, and Strengths Coaching. Students may check out equipment, books and other resources useful for leadership development, team building and experiential learning leadership activities.

Professional staff in the Student Leadership Center are certified trainers for the DISC Personality Assessment program, the MBTI, CliftonStrengths Coaching and other content. They can provide customized workshops to help people learn more about themselves, how to connect with others and how to build teams more effectively. They also serve as leadership consultants, assisting individuals, groups and organizations in the development of their leadership capabilities.

Fraternity & Sorority Life

Location: The Union 207, MSC 3508
Phone: (540) 568-4195
Website: https://info.jmu.edu/fsl/

Fraternity & Sorority Life works with social fraternities and sororities to foster cooperation and communication amongst the chapters, the university and the community. Staff members advise the InterFraternity and Panhellenic Councils. Staff members also work with individual chapters to promote the development of character, leadership, scholarship and service.

Off-Campus Life

Location: The Union 205 H-L, MSC 4214
Phone: (540) 568-6071
Website: http://www.jmu.edu/ocl

Off-Campus Life (OCL) is here to assist students in gaining necessary knowledge and skills to make informed decisions within the off-campus community, to provide support and resources to off-campus students allowing them to maintain an academic focus and to inspire and empower students to be responsible citizens who create safe, values-oriented communities. Additionally, OCL operates The Pantry, a free resource for students offering food, hygiene products, limited school supplies, and more. The Pantry is located in Taylor Down Under, Room 112, and is open to all students, no questions asked.

OCL also administers the Utility Deposit Assistance Program (UDAP). UDAP is a JMU sponsored program that allows students to obtain utility connections without paying the up-front deposit costs. JMU becomes your guarantor for payments up to specified limits for water, electric, and gas. This $40 contract can be purchased through the student tab in MyMadison.

Student Activities and Involvement

Location: The Union 320, MSC 3502
Phone: (540) 568-8157

Website: https://info.jmu.edu/studentactivities/

Student Activities and Involvement is home to student organizations, programming and the University Program Board. Student Activities and Involvement provides a wide range of educational, social and wellness events, as well as support services for all JMU student organizations. The BeInvolved website is a platform for all student organizations, students and departments. Student Organization Night at the beginning of each semester offers an opportunity for all students to meet members of student organizations and discover how to become involved with them.

University Program Board

Location: The Union 324, MSC 3505
Phone: (540) 568-8157
Website: https://info.jmu.edu/upb/

Many great ways to engage on campus are hosted through the University Program Board (UPB), a student organization advised through Student Activities and Involvement. Concerts, films, speakers, and numerous other activities designed to complement the educational mission of JMU are arranged by the UPB. The board also hosts collaborative programs with other student organizations and JMU departments. Students can join the UPB organization or attend events!

Student Success Center

Location: Student Success Center, Room 1010, MSC 1027
Phone: (540) 568-7747
Website: http://www.jmu.edu/successcenter

At JMU, all students can be successful if they rise to the challenges they face as students, take full advantage of the many academic and student support services available to them on the campus, and participate deeply in engagement opportunities on campus and beyond.

Student success succinctly describes JMU’s pervasive philosophy of collaborative, campus-wide efforts to coordinate and support services that: help students become more efficient, effective and engaged learners; address students’ physical and emotional health; and provide advice and assistance for a variety of financial, curricular, technical and employment concerns.

The James Madison University Student Success Center houses a number of university departments, resources and functions that support student learning, student health and student services. 

Title IX Office

Location: 4035 Holland Yates Hall, MSC 7806
100 E. Grace Street
Phone: (540) 568-5219
Email: titleix@jmu.edu
Website: https://www.jmu.edu/access-and-enrollment/titleIX/index.shtml

Notice of Non-Discrimination and Equal Opportunity

James Madison University does not discriminate and prohibits discrimination in its employment, programs, activities, and admissions on the basis of age, color, disability, gender expression, gender identity, genetic information (including family medical history), marital status, military status (including veteran status), national origin (including ethnicity), parental status, political affiliation, pregnancy (including childbirth or related medical conditions), race, religion, sex, sexual orientation, or on any basis protected by law, unless otherwise permitted or required by law. JMU complies with all applicable federal and state laws regarding non-discrimination, affirmative action, and anti-harassment. The responsibility for overall coordination, monitoring and information dissemination about JMU’s program of equal opportunity, non-discrimination, and affirmative action is assigned to the Office of Equal Opportunity.  Inquiries or complaints may be directed to the Office of Equal Opportunity via OEO website, email oeo@jmu.edu, or phone (540) 568-6991.

JMU prohibits sexual and gender-based harassment including sexual assault and other forms of interpersonal violence. The responsibility for overall coordination, monitoring and information dissemination about JMU’s Title IX program is assigned to the Title IX Coordinator. Inquiries or complaints may be directed to the Title IX Coordinator: Amy Sirocky-Meck via Title IX website, email titleix@jmu.edu or phone (540) 568-5219.

University Advising

Location: Student Success Center 4045 MSC 1024
Phone: (540) 568-7350
Website: http://www.jmu.edu/advising

University Advising supports students from matriculation to graduation, assisting with their academic planning and contributing to their academic success. The office also develops advising resources for students and faculty and maintains the academic advising website for the university.

First-Year Academic Advising

Academic advising is vital to student success. First-year advisers assist students in shaping their educational experience to meet specific intellectual, personal, and career goals. Advisers do not decide their students’ goals or educational program but instead help them learn how to develop appropriate goals, make good choices that enhance learning and personal growth, and succeed in and out of the classroom.

During summer orientation, all new students are assigned to first-year advisers who discuss with them our programs of study, academic policies and procedures, incoming credit, and class enrollment procedures. These advisers continue to work with first-year students until midway through the spring semester, at which time those students with a declared major are assigned to advisers within their academic unit. Students who are still exploring majors are assigned to a professional academic adviser in University Advising. Students must declare their major by the beginning of their sophomore year. Please refer to Academic Policies and Procedures for information on declaring a major.

JMU students are responsible for the educational choices they make; however, they make these choices in a supportive environment. Effective academic advising is a relationship between the student and their adviser. Students must be aware of their own interests, values, and goals; knowledgeable about relevant policies and requirements; and willing to take initiative in seeking assistance when needed. Our academic advisers respond to their students as individuals, are aware of their progress, and help them make connections between academic choices and career possibilities.

Major Academic Advising

University Advising provides full-time academic advising support for major exploration and in select academic programs with large student enrollments to help students make progress in major requirements. Full-time academic advisers are joint appointments between the academic unit and University Advising.

International Study Center Students

The international adviser helps international students make progress from the International Study Center to JMU by assisting them with General Education requirements, selection of a major, graduation requirements, and course registration.

Prospective Transfer Students

Prospective transfer students should choose courses carefully at their current college or university, completing General Education and major coursework that prepares them to make timely progress in their major after transferring to JMU. University Advising maintains online resources to help prospective students understand transfer equivalencies in each major and administers a co-advising program to provide assistance with academic planning to current community college students. JMU’s two Transfer Advising Coordinators hold regular office hours on the campuses of Blue Ridge, Laurel Ridge, Northern Virginia, and Piedmont Virginia Community Colleges, and are available to students at other community colleges or four-year institutions through virtual advising meetings.

New Transfer Students

University Advising coordinates the advising and class registration process for new transfer students matriculating to JMU in the fall and spring semesters. All new transfer students who have earned at least 30 transfer credits must declare a major upon entering the university and are advised by an academic adviser in their major. Advisers support new transfer students in reviewing transfer credit, enrolling in classes, developing academic goals, exploring career opportunities, connecting to campus resources, and understanding academic policies and procedures.

Madison Advising Peers

Madison Advising Peers (MAPs) are JMU students who care about their fellow students and are committed to helping them achieve their college goals. MAPs work in conjunction with faculty advisers by providing supplemental academic advising information and assisting other JMU undergraduate students who may have general advising questions. A MAP can be a supportive and friendly resource for students who feel overwhelmed and confused. Visit the MAPs in SSC 4045 or email madisonadvisingpeers@jmu.edu with questions.

Exploratory Advising

University Advising offers assistance to students who wish to explore changing their program of study. Additionally, our academic advisers help students who are exploring the possibility of adding a second major/minor. Need help? Visit our website to learn more at https://www.jmu.edu/advising/majors/explore.shtml.

University Career Center

Location: Student Success Center, 3^rd floor, MSC 1016
Advising: Room 3210
Interviewing: Room 3250
Phone: (540) 568-6555

Employer Services
Phone: (540) 568-7379
Website: https://www.jmu.edu/career/

University Career Center supports the career readiness of all students through a variety of job search programs, decision-making resources to discern career and academic pathways, and opportunities for students to connect with employers for jobs and internships.

Career Advising and Decision Making

University Career Center helps students understand the process of choosing an appropriate major and relating that decision to possible career paths.

Students can meet with professionals and attend various programs to enhance their knowledge of majors, explore career fields, learn career decision-making strategies, discover more about their own interests and strengths, and launch an effective internship, job or graduate school search.

University Career Center Planning Course

UNST 102  is a course for first year students who want to explore the relationship between academic majors and career fields, identify their major and career interests and learn effective decision-making strategies for choosing a major and a career

Career Resources and Online Tools

The University Career Center website offers several free online tools to help students explore majors and career options, research employers and industries, and develop interview skills. Students can connect directly with internships opportunities, jobs, graduate schools, and programs and services offered by the University Career Center. These online tools include the following: Career Guide to JMU Majors, FOCUS, Vault, Interview Stream, LinkedIn, and Handshake.

Internship and Job Search Services

Connecting with Employers

Companies and organizations representing a wide variety of industries connect with JMU throughout the year to conduct job interviews with graduating seniors and internship interviews for all class levels. Some interviews are held on-campus in our department, and some are conducted online. The University Career Center website provides information about the on-campus interview program and participating employers, as well as the wide range of opportunities available to students. Students are able to create a profile on Handshake, an online platform that connects students to interviews and thousands of positions. Students can also connect with employers and receive feedback on practice interviews through resources hosted by the University Career Center.

Resume Development

UCC offers many resources to assist students with writing resumes. Students can access resume writing resources via the UCC website and participate in resume writing workshops and other programs throughout the year. Students can also meet with career advisers for individual assistance with their resume.

Career Fairs

Several career fair events are sponsored each year by UCC to provide students with the opportunity to interact with employers and obtain job, internship, and employment-related information.

Job Search

Job search related workshops and programs are offered throughout the academic year covering topics such as targeted job search strategies, interviewing, networking and use of social media in the search process. Students may also meet individually with a career adviser to tailor their job search. To prepare for interviews, students can use Interview Stream, a web-based interviewing practice application that is available at any time. Interview Stream allows students to record a practice interview related to their career choice, review the videos themselves and share it with others for feedback. Job postings for all majors can be found on Handshake, our online platform for job and internship postings. Students can use the Vault online industry videos and guides to research specific career fields, obtain job search tips and find additional job listings.

Internships

Handshake and the University Career Center website offer resources on how to find and apply for internships that span a broad range of career fields. Students can also attend a workshop or meet with a career adviser to tailor their internship search. Students are encouraged to speak with their respective academic departments for additional information on internships. If academic credit is desired, arrangements must be made in advance with the student’s academic department.

University Health Center

Location: Student Success Center, MSC 7901
Phone: (540) 568-6178
Fax: (540) 568-6176
Website: http://www.jmu.edu/healthcenter

The University Health Center is staffed by a team of board-certified medical providers who administer care in a confidential and professional manner.

New students at JMU are required by state law to submit specific information about immunizations. JMU does NOT require a physical exam, but you must comply with the immunization requirement and TB screening prior to attending classes. Therefore, it is mandatory that you complete the following Pre-Entry Health Requirements:

1. Print the JMU immunization form (https://www.jmu.edu/healthcenter/forms/immunization-form.pdf) and have it completed and signed by a health care professional. If a different immunization form is used by your health care provider or you have a completed one from high school or another college or university, it will be accepted in lieu of the JMU form.
2. Log in to your MyJMUChart account (https://www.jmu.edu/healthcenter/medicalservices/my-jmu-health.shtml) to upload a copy of the completed and signed immunization form, as well as a copy of your health insurance card (front and back). The preferred format for uploaded forms is .pdf. Please do not submit jpeg files.
3. While in your MyJMUChart account, complete the required TB Assessment and Health History under the “forms” tab.
4. Continue checking your JMU email and secure messages on MyJMUChart for confirmation that your record is complete and there is nothing further needed. This step is not complete until you receive that confirmation.

These steps only have to be completed once, not every year.

The University Health Center offers office visits at no cost and low-priced specialty services, such as lab work, to students.

In addition, the health center offers:

• Allergy Injections
• General Medicine Clinic
• International travel consultations
• Lab services
• Patient care coordinator
• Pharmacy
• Nutrition services
• X-ray services
• Urgent Care Clinic for certain medical conditions that require prompt attention
• GYN Clinic

University Recreation

Location: University Recreation Center, MSC 3901
Phone: (540) 568-8732
Website: http://www.jmu.edu/recreation

The University Recreation (UREC) team is here to motivate and support students to live well-balanced and active lives. JMU is a very active campus where 92% of students visit UREC at least twice a month and 99% of students indicate that they are satisfied or very satisfied with UREC facilities. UREC is located centrally on campus and JMU’s outdoor recreation facility, University Park (UPARK), is located adjacent to the JMU Arboretum. Students only need their JACard to enter these facilities, as membership is included with student fees. 

UREC is a vast recreation center with gyms, courts, tracks, aquatic areas and fitness spaces, as well as an equipment center that provides sporting equipment and locker and towel services. UREC also features climbing and bouldering walls, a demonstration kitchen, a café, massage therapy rooms, a meditation studio, personal training, fitness assessment, nutrition counseling, small group training, bike repair and athletic training. UPARK has an open event lawn, tennis, sand volleyball and basketball courts, a sports turf, pavilion, disc golf course, and TEAM Challenge Course.

By the time JMU students graduate, 95% report having participated in at least one UREC program or service. Programs range from adventure, aquatics, fitness, group exercise, informal recreation, intramural sports and sports clubs, to nutrition, safety, wellness and youth programs. UREC also offers a variety of health promotion, prevention, and outreach activities throughout the school year, such as workshops, coaching, trainings, films and other events that teach and empower JMU students to make healthy lifestyle choices.

Online registration is available at URECregister.jmu.edu and programs with fees can also be registered for in-person at UREC using FLEX.

University Unions

Location: The Union 200, MSC 3501
Phone: (540) 568-3341
Website: http://www.jmu.edu/universityunions

The University Unions Department reflects a broad range of facilities and services created to build a sense of community for the campus as a whole. The facilities are the gathering places for the campus, with meeting rooms, assembly spaces, lounges and support services available. They are places where ideas come to life, learning is put into practice and the various constituencies of the campus find common ground.

University Unions is comprised of the following units:

Facilities Services

The Union, MSC 3506
Phone: (540) 568-5555

Student Success Center, MSC 1027
Phone: (540) 568-7747

Festival Conference and Student Center, MSC 4201
Phone: (540) 568-1715

Four buildings house the programs and services which the University Unions provide for the JMU community. They are the Union, Student Success Center, Festival Conference & Student Center, and Grafton-Stovall Theatre. Facilities Services address physical building, operations and information concerns in these spaces.

The Union Scheduling

Location: The Union 245, MSC 3506
Phone: (540) 568-6330
Website: http://www.jmu.edu/theunion

The Union and Grafton-Stovall Theatre provide gathering places for the campus, with meeting rooms, assembly spaces, lounges and support services available. It provides a comprehensive approach to the coordination of services necessary for campus events and coordination of scheduled meetings and conferences throughout the year.

Festival Conference and Student Center Scheduling

Location: Festival, MSC 4201
Phone: (540) 568-8932
Website: http://www.jmu.edu/festival

Festival Conference and Student Center provides gathering places for the campus, with meeting rooms, assembly spaces, lounges and support services available. It provides a comprehensive approach to the coordination of services necessary for campus events and coordination of scheduled meetings and conferences throughout the year.

Taylor Down Under

Location: The Union, 1^st Floor
Phone: (540) 568-7853 or (540) 568-5555

Located on the ground floor of Madison Union, this huge space is comprised of a lounge, billiard tables, foosball, iPads for loan, board games, Merge Coffee Bar and Auntie Anne’s Pretzel Shop with Carvel ice cream. The TDU lounge area is a popular hangout for all students. There is a computer lab for student use, wireless printing, evening entertainment on the TDU Stage, comfortable seating and an information desk.

Victim Advocacy Services

Location: Student Success Center, Suite 3200, MSC 0801
Phone: (540) 568-6251
Website: http://www.jmu.edu/victimadvocacy

JMU Victim Advocacy services act as a safe, confidential, welcoming and inclusive resource for JMU students who have experienced sexual violence, relationship abuse or stalking, whether recently or in the past. We also serve family, friends and other support persons to student survivors. We welcome all who may have questions, who need support and guidance, and who are seeking resources and connection. Whatever you decide is right for you, Victim Advocates are here to help.

To connect with an advocate, visit, call, or email us.

Advocates are responsive to email and phone during our regular business hours, Monday-Friday, 8am–4:30pm. Our advocates respond as soon as possible during these business hours and no later than one business day from the time you initiate contact.

Victim Advocacy services are free, trauma-informed and guided by and individualized to your needs. Our advocates collaborate with multiple offices across campus and in the community and can explain the role of a variety of options for support. Commonly, advocacy conversations may include information about or accompaniment to:

• Time-sensitive health and safety resources
• Criminal reporting options
• Campus reporting options
• Protective orders
• Medical care
• Counseling services
• Academic, housing and other accommodations through Title IX
• Other resources specific to your needs

You are welcome to bring a friend or support person along for your visit. Victim Advocates are also available to meet with students or faculty who are seeking help supporting a survivor.